Frequently Asked Questions
Questions? We’ve Got Answers.
What brands do you service?
We service all major HVAC brands. Our team is trained to diagnose and work on most systems, whether we installed them or not.
Will your techs explain everything before starting work?
Absolutely. We believe in clear communication from the start. Our techs will walk you through the issue, the fix, and the cost before doing anything.
Are estimates really free?
Yes. Estimates for system replacements are always free. For repairs, we charge a flat-rate diagnostic fee that gets credited toward the work if you move forward.
Do you offer a warranty?
Yes. We offer a 10-year HVAC warranty on new systems and stand by the quality of our repairs with strong workmanship guarantees.
Do you offer emergency HVAC service?
We offer fast response times during regular business hours and do our best to prioritize urgent calls. Give us a call and we’ll let you know how quickly we can help.
Do you offer financing?
Yes. We offer financing options on installations and larger repairs to help make comfort more affordable without cutting corners.
How do I know if I need a new system or just a repair?
We’ll walk you through the condition of your current system and lay out honest options. If it makes more sense to repair, we’ll tell you.
How soon can you come out?
We do our best to schedule quickly, often within a day or two, depending on the season. Call us, and we’ll find the earliest spot that works for you.
What areas do you serve?
We serve homes across the Midlands including Lexington, Columbia, Chapin, Irmo, West Columbia, and surrounding towns.
What’s included in a maintenance visit?
Our maintenance check includes a full system inspection, cleaning key components, checking for wear or safety issues, and making sure everything is running efficiently.
